Cookie policy

Cookie Policy

Scope of this policy

Migrate UK Limited (we or us or our) uses cookies when you visit our website, migrate-uk.com, (the Website) to help customise the Website and improve your experience using the Website.
This policy applies between you, the user of this Website, and us, Migrate UK Limited, the owner and provider of this Website.
When you visit the Website, and before your Website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling us to provide a better experience and service. You may, if you wish, deny consent to the placing of these cookies; however, certain features of the Website may not function fully or as intended.
This cookie policy should be read alongside, and in addition to, our Privacy Policy, which can be found at: https://migrate-uk.com/privacy-policy/.

What are cookies?

A cookie is a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.
This Website may place and access certain cookies on your computer. We use these cookies to improve your experience of using the Website and to improve our range of services.
Cookies do not usually contain any information that personally identifies you, the Website user. However, personal information that we store about you may be linked to the information obtained from and stored in cookies. For more information on how such personal information is handled and stored, refer to our Privacy Policy which is available online at: https://migrate-uk.com/privacy-policy/.

Types of cookies

This Website uses the following cookies:

Strictly necessary cookies: These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of the Website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies: These cookies allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies: These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). By using the Website, you agree to our placement of functionality cookies.

Targeting cookies: These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find a list of the cookies that we use in the attached Cookie Schedule.
We have carefully chosen these cookies and have taken steps to ensure that your privacy is protected and respected at all times.
You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please see the help menu in your internet browser.
You can switch off cookies at any time, however, you may lose information that enables you to access the Website more quickly and efficiently.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Changes to this policy

Migrate UK Limited reserves the right to change this cookie policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website, and you are deemed to have accepted the terms of the cookie policy on your first use of the Website following the alterations.

Contact details

The Website is owned by Migrate UK Limited incorporated in England and Wales with registered number 05089081 whose registered office is at 99 Park Drive, Milton Park, Abingdon, England OX14 4RY.
You may contact us:
- using the contact form on the Website.

This policy was created on 12 April 2023.

COOKIE SCHEDULE

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Cookies that we use on the Website:

Necessary cookies

These are essential cookies that do not require consent.

__hs_opt_out

This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.
This cookie is set when you give visitors the choice to opt out of cookies.
It contains the string "yes" or "no".
It expires in 6 months.

__hs_do_not_track

This cookie can be set to prevent the tracking code from sending any information to HubSpot.
It contains the string "yes".
It expires in 6 months.

__hs_initial_opt_in

This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.
It contains the string "yes" or "no".
It expires in seven days.

__hs_cookie_cat_pref

This cookie is used to record the categories a visitor consented to.
It contains data on the consented categories.
It expires in 6 months.

hs_ab_test

This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
It contains the id of the A/B test page and the id of the variation that was chosen for the visitor.
It expires at the end of the session.

<id>_key

When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again.
The cookie name is unique for each password-protected page.
It contains an encrypted version of the password so future visits to the page will not require the password again.
It expires in 14 days.

hs-messages-is-open

This cookie is used to determine and save whether the chat widget is open for future visits.
It is set in your visitor's browser when they start a new chat, and resets to re-close the widget after 30 minutes of inactivity.
If your visitor manually closes the chat widget, it will prevent the widget from re-opening on subsequent page loads in that browser session for 30 minutes.
It contains a boolean value of True if present.
It expires in 30 minutes.

hs-messages-hide-welcome-message

This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
It contains a boolean value of True or False.
It expires in one day.

__hsmem

This cookie is set when visitors log in to a HubSpot-hosted site.
It contains encrypted data that identifies the membership user when they are currently logged in.
It expires in seven days.

hs-membership-csrf

This cookie is used to ensure that content membership logins cannot be forged.
It contains a random string of letters and numbers used to verify that a membership login is authentic.
It expires at the end of the session.

hs_langswitcher_choice

This cookie is used to save a visitor’s selected language choice when viewing pages in multiple languages.
It is set when a visitor selects a language from the language switcher and is used as a language preference to redirect them to sites in their chosen language in the future if they are available.
It contains a colon delimited string with the ISO639 language code choice on the left and the top level private domain it applies to on the right. An example will be "EN-US:hubspot.com".
It expires in two years.

__cfruid

This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. It expires at the end of the session. Learn more about Cloudflare cookies.

__cf_bm

This cookie is set by HubSpot's CDN provider and is a necessary cookie for bot protection. It expires in 30 minutes. Learn more about Cloudflare cookies.

Analytics cookies

These are non-essential cookies controlled by the cookie banner. If you're a visitor to a site supported by HubSpot, you can opt out of these cookies by not giving consent.

__hstc

The main cookie for tracking visitors.
It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
It expires in 6 months.

hubspotutk

This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
It contains an opaque GUID to represent the current visitor.
It expires in 6 months.

__hssc

This cookie keeps track of sessions.
This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
It expires in 30 minutes.

__hssrc

Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
It contains the value "1" when present.
It expires at the end of the session.

If you are logged in to HubSpot, HubSpot will set additional authentication cookies. Learn more about cookies set in the HubSpot product. You can also see whether a contact accepted these cookies in their timeline.

Functionality cookies

Chatflow cookie

This is the cookie used for the chatflows tool. If you're a visitor, this allows you to chat with a representative on the site.

messagesUtk

This cookie is used to recognize visitors who chat with you via the chatflows tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser.
With the Consent to collect chat cookies setting turned on:
- If you chat with a visitor who later returns to your site in the same cookied browser, the chatflows tool will load their conversation history.
- The messagesUtk cookie will be treated as a necessary cookie.
When the Consent to collect chat cookies setting is turned off, the messagesUtk cookie is controlled by the Consent to process setting in your chatflow.
HubSpot will not drop the messagesUtk cookie for visitors who have been identified through the Visitor Identification API. The analytics cookie banner will not be impacted.
This cookie will be specific to a subdomain and will not carry over to other subdomains. For example, the cookie dropped for info.example.com will not apply to the visitor when they visit www.example.com, and vice versa.
It contains an opaque GUID to represent the current chat user.
It expires after 6 months.

Chatflow cookie consent text

With the Consent to collect chat cookies setting enabled, HubSpot will prompt visitors for consent to drop a cookie in their browser before the start a chat or when they attempt to the leave the page during a chat conversation. This cookie is used to interact with website visitors and provide a visitor's chat history.

If you choose to display the banner before the visitor starts a chat and the visitor does not give consent, they will not be able to start the chat.

If you choose to display the banner upon exit intent, however, the visitor can start the chat, but if they don't consent to cookies before navigating away from the page, the chat widget will reset and the conversation will end.

With this setting disabled, a visitor can start a chat and give consent to process their information via the Consent to process setting.

Visitors can also accept or decline cookies on the HubSpot cookie banner if it is enabled on your pages.

If a visitor accepts the cookie when they start a chat, but then clicks Decline on the HubSpot cookie banner, the cookie will be removed.
If a visitor clicks Decline on the HubSpot cookie banner before starting a chat, HubSpot will not drop a cookie or prompt them to consent to cookies in the chat widget.

Advertisement cookies

Advertisement cookies are ad pixel cookies (such as Facebook, LinkedIn and Google) that you can opt to install using the HubSpot ads tool.

If you have the Facebook pixel code installed on your website, Facebook may set a cookie in a visitor's browser.

If you use the HubSpot ads tool to select and install your Facebook pixel on pages with the HubSpot tracking code, HubSpot will link the placing of that pixel code to the cookie notification banner. If you require opt-in consent via this banner, the Facebook pixel will not be able to set any cookies until the visitor has have opted in.

If you manually placed the pixel code on pages (e.g., by editing your site header HTML), HubSpot will not be able to control the visitors Facebook is able to set cookies on.

For additional information, refer to Facebook's business tools terms and Facebook's cookie consent guide.

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